Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun, it's important to understand that the house always has an edge, and losses are a real possibility. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to participate in online gaming in New Zealand. By accessing any gaming platform through mumsrestaurant.co.nz, you confirm that you meet the legal age requirement and accept all terms and conditions of responsible gaming.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to try to recover money lost
- Hiding gambling activities or lying about the time and money spent gaming
- Feeling anxious, irritable, or restless when unable to gamble
- Gambling with money needed for essential expenses (rent, bills, food)
- Neglecting work, school, or family responsibilities due to gaming
- Borrowing money or accumulating debt to fund gambling
- Failed attempts to cut back or stop gambling
- Using gaming as an escape from stress, anxiety, or depression
- Experiencing relationship problems due to gambling habits
Self-Help Tools & Responsible Gaming Features
Many licensed online gaming operators offer tools to help you maintain control. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Cap the amount you're willing to lose in a gaming session
- Reality Checks: Pop-up reminders showing how long you've been playing and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Time Limits: Restrict the duration of individual gaming sessions
Always use these tools proactively to stay in control of your gaming habits.
Support Organisations & Resources
If you're struggling with problem gambling, help is available. Contact these organisations:
New Zealand
- Problem Gambling Foundation — Free, confidential support and counselling
Phone: 0800 664 262 (toll-free)
Website: www.pgf.nz - Gamblers Anonymous — Support groups across New Zealand
Website: www.gamblersanonymous.org.nz
International Resources
- GamCare (UK) — Support, information, and counselling
Website: www.gamcare.org.uk - GamStop (UK) — National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) — Counselling and support
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada) — Education and resources
Website: www.responsiblegambling.org - National Council on Problem Gambling (USA) — Helpline and referrals
Website: www.ncpgambling.org
If You Need Help
If you or someone you know is struggling with problem gambling, please reach out for help today. There is no shame in seeking support — problem gambling is a recognised health issue with effective treatments available.
Don't wait. Contact the Problem Gambling Foundation on 0800 664 262 or visit one of the organisations listed above. Your wellbeing matters.